Privacy policy

Last updated: July 11, 2026

Z-Craft Labs operates this online store to sell custom and ready-made 3D printed products. Our store is powered by Shopify. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.

Personal Information We Collect

When you visit our website or place an order, we may collect information such as:

Your name
Billing and shipping addresses
Email address
Phone number (if you choose to provide one)
Order details and purchase history
Payment information (processed securely by Shopify and our payment providers—we do not store your full payment card information)
Device information such as your IP address, browser type, and how you interact with our website

How We Use Your Information

We use your personal information only as needed to:

Process and fulfill your orders
Ship your purchases
Provide customer support
Communicate with you about your order
Prevent fraud and maintain the security of our store
Comply with legal obligations
Improve our website and customer experience

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We only share your information with trusted service providers when necessary to operate our business, including:

Shopify, which hosts our online store
Payment processors
Shipping carriers and fulfillment services

These providers receive only the information necessary to perform their services.

Relationship with Shopify

Our online store is hosted by Shopify. Shopify provides the ecommerce platform that allows us to sell our products and process your orders.

When you visit our website or make a purchase, certain personal information (such as your name, shipping address, billing information, email address, IP address, and order details) is collected and processed by Shopify as necessary to provide and operate our online store. Shopify may also process information to securely process payments, detect fraud, maintain the platform, and comply with legal obligations.

Z-Craft Labs does not sell your personal information. Any information processed by Shopify is handled in accordance with Shopify's own Privacy Policy and applicable laws. To learn more about how Shopify handles your personal information, please review Shopify's Privacy Policy at https://privacy.shopify.com/.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and help our website function properly. You can disable cookies through your browser settings, although some features of the website may not function correctly.

Children's Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

Security

We use reasonable security measures to protect your personal information. While no online system can guarantee complete security, we take appropriate steps to safeguard your information.